Hello, Centerburg Dental Care Patients!
We hope that this message finds you all safe and well. Our community has been through many changes in the last few months, and we are eager to return to life as normal! While we all desire the return to our routines, there are certain precautions that we all must take to ensure the safety of our community. Our commitment to your safety in our office is forefront in our minds and we would like to share with you how we will be working to ensure that every patient and team member is safe!
As you may have heard, Governor DeWine is allowing for dental practices to continue general care as of May 1st, 2020. With this announcement, we began working on a plan to re-open our practice with additional precautions in place. We wanted to share with you some of those changes and what you can expect when scheduling and arriving for your appointment.
To properly prepare for our patients we have been reviewing and implementing all recommendations and requirements made by the Ohio State Dental Board (OSDB), Occupational Safety and Health Administration (OSHA), the American Dental Association (ADA), the Ohio Dental Association (ODA), the Department of Health (DOH), The Organization for Safety Asepsis and Prevention (OSAP), and the Centers for Disease Control (CDC). As we continue to move through the pandemic, we want to assure our patients and team members that we will continue to stay versed on any new changes or recommendations, and implement changes as needed.
The first step to opening was ensuring that all members of our team had access to personal protective equipment, PPE. We were able to access these materials which allowed us to move forward with re-opening plans. If at anytime these materials become scarce and we are unable to provide PPE for our team members, we will be unable to treat patients. We are hopeful that this will not occur. You may have heard many discussions about the use of N95 masks, in our offices we have been able to purchase KN95 masks, level 3 masks, shields, gowns, gloves and proper disinfectant. Our office has always followed infection control standards for the protection of patients and team members, and we will continue to follow those standards.
In order to ensure that we have appropriate time for infection control and sterilization, as well as minimal contact between patients (social distancing), we will be allowing for more time between appointments and minimizing the number of patients in the practice at any given time. Other changes you can expect during your visit are:
While you may see some changes in the practice there are also things that we will be doing behind the scenes for your safety as well. Each employee will have their temperature taken upon arrival and will evaluate if they are experiencing any symptoms of Covid-19. If team members are experiencing symptoms they are asked to stay home and seek care with their medical provider. Should any confirmation of COVID-19 occur with members of our team, our office will follow appropriate requirements to quarantine members of the team, closure of office (if appropriate), sanitization and informing of appropriate governing agencies, such as the Department of Health, and patients. We also ask if you become symptomatic with COVID-19 within 14 days of having been seen that you inform us immediately and seek care with your medical provider.
We are looking forward to seeing our patients, again. We have missed each of you! Below we are providing the list of questions that will be asked prior to your appointment. Please review. If you find that you are answering yes to these questions you may be at risk for Covid-19. We can help you to decipher these questions and what their response may dictate and strongly encourage you to speak to your healthcare provider before scheduling an appointment. We are so grateful for our patients and we look forward to helping you with your dental needs!
Patient Screening Questions:
Effective May 4, 2020, Centerburg Dental Care has reopened.
We ask you to be patient with us as we transition into new protocols to ensure the safety of our patients and that of our staff and providers.
Beginning 3/17/2020, following the strong recommendation of the Ohio State Dental Board, Centerburg Dental Care will be closed for the next two weeks, unless something changes. During this time, we will be answering calls. If you are experiencing a true dental emergency, please call the office at 740-334-4233 and we may be able to treat you during this time. If you are experiencing severe pain, infection/abscess or severe trauma/injury, etc. We will diligently reschedule all other treatment upon our return to our normal schedule. It is our intent to keep our patients, team members, and community safe during this time.
Thank you for your support and partnering with us to diminish the spread of COVID-19 together.